"I talk about the gods, I am an atheist. But I am an artist too, and therefore a liar. Distrust everything I say. I am telling the truth."

--Ursula K. Leguin

November 2009

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Mar. 20th, 2017


[info]squeaky
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About the Purge


[info]squeaky
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I see via many comments and support tickets that a lot of users were surprised about that timing of the purge happening. I apologize for not being more transparent about the timing of it. We don't like to specify a specific time of an upcoming purge as it can vary by journal and specifying a specific start time has caused issues in the past.

That said we should have announced or put into the notifications for the re-start of the purge that the date would be Saturday 3/18 not exactly 14 days from the date the emails were sent as many users expected it to be. We based that date on giving users an extra 2 weeks from the date the purge was supposed to initially run on due to the outage we incurred.

The original date for accounts to purge was supposed to be March 4th. But since we went offline on 2/27 and had to roll data back to before the purge initially started we obviously didn't purge accounts on that date. When we were finally up and stable enough to restart the purge, we decided to set accounts so they would purge on 3/18, exactly 2 weeks after the original purge and still 10 full days after notifications were set. This allowed users not only the 9 days we were up before the outage, but an additional 10 days after the additional notification to recover their accounts. We felt that this gave users ample time to recover their accounts and included a full weekend before the purge.

The mistake we made was in communication. We did discuss this in a public forum with users, but did not advertise it in either the emails we sent or in any posts about the purge. We admit that this is a mistake on our part and do apologize for it. Unfortunately do to the nature of how purges work, the data in these accounts is not recoverable. In the future we will be sure to provide better information to our users so that you can properly save any accounts that you do not want to be purged.

Mar. 13th, 2017


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Secure Logins Enabled


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We have enabled secure logins. Your login information will now be sent via our secure servers. This will protect your password from anybody snooping on your session.

Mar. 11th, 2017

[info]littledetailsij
[info]littledetailsij

Question: town with open land near London?

[info]littledetailsij
Hi, I am writing a story set in modern day UK/alternate history with dragons, and would like to know which town near London would a relatively middle-class family live in? With the caveat that it must have some open land/green space/fores(?) for the dragon.

Possible matches on google search turned up: Kettering-Northamptonshire and Sittingbourne-Kent. Would these do? Or is it a big mistake?^^

EDIT: The background on the family in the story:

a family of 3, 4 if you count the dragon. Father is a lawyer who commutes to London, while mother is a history teacher at a nearby school. Daughter is the dragon's "companion" and is currently working on Phd thesis. I'm assuming they are relatively well in terms of finances, they are a white family. Father is British, mother is half-American/half-British.

I'm trying to find a good address for them near London. Where the father and daughter can commute to work and university, while the dragon of course can't enter London. Looking for an area where there's some open space or common land where ideally the dragon would be able to sleep or rest, since no house would be big enough to accommodate him.

The dragons are sentient but are sort of an oppressed minority being used chiefly for war throughout the ages, and the Church and religious men questioning if the dragons have souls or are descended from the serpent in the garden of eden. Since it's an alternate history/pseudo-modern world, I don't want to invent too much.

Mar. 10th, 2017

[info]littledetailsij
[info]littledetailsij

Teenage leg injury

[info]littledetailsij
Hi everyone, I can't believe I only just found this community, but it looks like the perfect place for me :D There are things I've been looking for for years (literally), and I probably just haven't been systematic enough... but I also read all the injury posts on here, and just wanna check that what I have makes sense, since you're such knowledgeable, kind experts :)

So I have a teenage character who was hit by a car when riding a bike, and a few years later still needs (and always will pretty much) a cane to walk. No other long lasting consequences, other than a few scars, are necessary. (I also think, since the story is set in England, he'd need to wear a helmet, and I guess he did, since I'm not trying to get him killed)

Anyway, here is the situation:
He can't really take more than maybe a few steps without the cane, it's basically neccessary all the time (after all, a teenager wouldn't use it otherwise), and it's certainly noticeable that he has a limp and walks a bit slow, enough so that other kids can mock him a bit ;p I was also thinking that it would be painful to put too much weight on that leg, and that it would occasionally bother him, but nothing too horrible.

Now, here is what I was thinking - seeing as it's a young person so should heal easily, and assuming he got really good medical care, would it make sense to say that it's all caused by a badly broken femur resulting in some nerve damage? I don't neccessarily need minute anatomical details, just want this to seem credible to an average person and also want to understand the basic mechanism so I know how he feels and what he can do.

Thank you!

[info]squeaky
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Refunds


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Going forward if you need a refund for a missing item from the downtime, please open a support request at http://www.insanejournal.com/support/

Put the request in the accounts category and include the paypal transaction id, the cart number, or the receipt id.